*{CONTRIBUTION ON THE EMPLOYMENT & INDUSTRIAL RELATIONS CHAPTER OF THE OECD GUIDELINES FOR MULTINATIONAL ENTERPRISES

This paper presents views of international businesses compiled by the BIAC ELSA Committee based on discussions on 9-10 March 1999

INTRODUCTION}

As a necessary part of competing in a global economy, OECD-based international corporations
bring high standards and best practices with them in their world-wide operations. These global
corporations compete with one another to train, retain, and motivate employees throughout the
world. Their productivity and growth depends on developing and applying good practices in all
fields of operations, including employee relations and working conditions.

This paper presents views of international businesses compiled by the BIAC ELSA Committee
regarding the Employment and Industrial Relations chapter of the OECD Guidelines for
Multinational Enterprises (“Guidelines”). The specific points were developed in co-operation with
representatives of business in OECD member countries, based on discussions held on 9-10 March
1999. They are intended to help the OECD governments to see the realities and needs of
businesses who are the addressees of the Guidelines. In general, we believe that changes to the
Guidelines must be carefully evaluated to determine their enduring relevance; they must be
justified and negotiated. Further contributions by BIAC will address these same issues, because
the Review of the Guidelines is an ongoing process of study and discussion.

The BIAC ELSA Committee is pleased to have the opportunity to provide the views of OECDbased
international businesses on the review of Employment and Industrial Relations chapter of
the Guidelines. We consider this review exercise important not only in its own right, but also in
light of its original context – as part of the Declaration on International Investment and
Multinational Enterprises, including principles of National Treatment and Conflicting
Requirements and others – as well as in the context of increasing international investment.

We believe that the Employment and Industrial Relations chapter has played an important role in
establishing a baseline for the evolution of human resource practices in global corporations. This
may be as equally attributable to its content as to the fact that a consensus among governments,
labour, and business has been maintained since 1976. As BIAC stated in its September 1998 paper
“BIAC Statement on the Preparation of the Review of the OECD Guidelines for Multinational
Enterprises”*{1}, it is critical to the continued success and relevance of the Guidelines that consensus
on this voluntary instrument be maintained.

*{1 Available on OLIS as DAFFE/IME/RD(99)2.}

The BIAC ELSA Committee was invited to submit this room document, which includes
conclusions of an LMP held on March 10 (please refer to the summary record). *{2} That event saw a
wide variety of business representatives and association representatives present a series of case
studies of best practices in various aspects of the employment relationship (the participants list is
attached). The common themes from these presentations are described below. The group also
addressed specific questions that were raised regarding both the contents of the Guidelines and the
procedures used to promote and clarify them.

*{2 The summary record of the March 10 meeting will be available in a separate document.}

*partie=titre THE CONTEXT

*partie=titre The High Standards of Global Corporations

International corporations operate in a global environment. While they may reflect the values and
culture of the country in which they originated, they make business decisions based on the global
needs and opportunities that they identify. Investment decisions are based on global market
demands; employment and staffing decisions are based on global resources. Importantly, each
company operation must also meet local expectations--expressed in legislation, culture and
tradition--in order to survive. This is particularly true in the industrial relations area. Flexibility is
necessary for companies to balance these needs.

The examples described below come from a representative sample of global corporations. They
demonstrate that global companies are engaged in a “race to the top”, not a “race to the bottom”
regarding labour and employment practices. To the contrary, their competition drives innovations
that have led to measurable improvements in those practices.

*partie=titre Employment Growth and Working Conditions

The company good practices discussed on March 10 covered such issues as occupational safety
and health (OSH); training and education; employee involvement; and skills and technology
transfer. More broadly, however, the overall employment impact of FDI was analysed. One
presentation demonstrated that given the flexibility to restructure according to company core
strengths, substantial net employment growth resulted in both the core industry and the businesses
that were spun off. Core employment increased from 29,000 to 50,000 in one example over a
nine-year period. The businesses that were spun off or contracted out also demonstrated robust
performance.

Another presentation demonstrated a strong positive correlation between the creation of highpaying
jobs in the home country and the level of overall FDI that that home country’s corporations
control. Claims that international companies seek to “export jobs” clearly fall short.

A study of the employment multiplier effect of one company’s investment in Eastern Europe
showed that for every direct job created, some 10 additional jobs were created throughout the
supply and distribution/retail chain. This particular investment also brought global supply
standards, skills, and technology to Eastern Europe and was instrumental in reviving moribund or
inefficient sectors.

The presentations on OSH and training and education demonstrated that, based on sound
management principles, most global companies treat all employees equally, regardless of location.
Thus one company decided that it was in its best interest to implement a set of global principles for
all employees concerning OSH policy. This same presentation showed that work-days lost to
injury in an Eastern European operation was one-tenth the rate of Western European operations.
Another company has chosen, in order to develop, motivate, and retain a highly skilled global
workforce, to offer extensive education and training to all its employees, regardless of occupation.
This particular presentation also focused on the in-depth employee evaluation of and involvement
in his or her own career development.

*{Conclusion}

In conclusion, all OECD-based international companies compete against one another in products
and practices. What results is in effect a “race to the top” to motivate and retain the best
employees. The innovative practices described above are representative of the good practices of
other global corporations. What are required from the Guidelines are sound principles that exhort
and encourage companies to innovate and to develop best practices. Prescriptive, bureaucratic
mechanisms and text are counterproductive and will not serve the purpose intended.

*partie=titre GUIDELINES CONTENT

As a starting point, BIAC believes, for reasons explained in the September 1998 paper, that
maintaining the text of the Guidelines is valuable for promoting the widest understanding and
application of the underlying principles. The March 10 program addressed specific textual
changes that have been proposed. Some of the issues raised are described below.

Disclosure and Changes in Operations: Company Practices

Regarding changes to the disclosure and information and consultation paragraphs, discussion
focused on the question of timing of disclosure of changes in operations. The presenters strongly
agreed that the decisions must remain within the authority of management, while noting the need
for reasonable disclosure. Local laws apply to indicate the specific timing for necessary disclosure,
and companies follow these laws.

The company presentations made it clear that, in the current practice of global companies,
employees are informed at the earliest possible opportunity of major changes to operations.
Moreover, the majority of redundant employees are offered generous separation packages to
facilitate voluntary separation. Because of this reliance on voluntary separation, it is in the
business interest of the company to provide information early, and allow sufficient time for
employees to appreciate the economic situation of the company and decide whether to accept the
voluntary package. This priority was shared by all the companies presenting, regardless of the
location of their operations (and regardless of whether local law required less).

In certain cases, however, it is damaging to employee interests to prematurely announce changes in
advance. Announcing changes in advance may adversely affect the company’s stock price,
damaging both the company and the employees, particularly if they themselves own stock. Early
disclosure may also be strictly regulated under national law, as is the case in the United States, for
example.

It is inappropriate to impose very precise practices that are developed for reasons specific to one
cultural context on companies elsewhere; it is important to retain an appropriate level of generality
and flexibility in the Guidelines for their application across the entire OECD business community.

Other disclosure issues will be explored in later statements by BIAC.

*partie=titre Child Labour and Forced Labour: The Global Business Response

Child labour and forced labour are moral and political issues that OECD-based international
businesses take seriously, as was evidenced in discussion at the March 10 meeting. The
international business community’s commitment to this issue is unequivocal.

Repeated studies by the ILO and others demonstrate that child labour exists overwhelmingly in
local and national industries in the world’s poorest countries. The vast majority of global
companies have no direct business involvement with child labour and forced labour practices.
Therefore, the Guidelines—by governments and addressed to the Multinational Enterprises—may
not be the most appropriate place for statements aimed at eliminating these practices.

Moreover, business believes that the expertise and appropriate audience for these issues resides at
the ILO. Significantly, it was a business initiative that placed the Convention on the Worst Forms
of Child Labour on the ILO’s agenda.

Further study of these important issues is warranted.

*partie=titre ILO Principles and Standards

Referencing or incorporating ILO Conventions or the 1998 Declaration on Fundamental
Principles and Rights at Work (“1998 Declaration”) could present problems.

References to other international organisations or instruments may result in the appearance of an
inappropriate shift of governmental responsibility and accountability to companies, thereby
creating unclear priorities and potentially conflicting responsibilities. For example, the ILO
Conventions and the 1998 Declaration apply to governments and the relevant supervisory or
follow-up mechanisms cannot be extended to companies. *{3} The 1998 Declaration is intended to
lead to governments creating and/or enforcing appropriate legislation, which may differ from
country to country; companies are required to adhere to that legislation.

*{3 The 1998 ILO Declaration is intended to allow the world community to address serious gaps in governmental policies
and practices. It was developed and spearheaded by the ILO’s Employers’ Group, without whose active support the
Declaration would not have succeeded.}

A reference should not imply that only the one instrument mentioned is important. The Guidelines
should be cautious about privileging one international instrument over others that cover similar
subject matter. Also, references should not allow for any confusion, which would make the
Guidelines less “operational.”

*partie=titre Training, Discrimination, and Safety

In a tight labour market, companies train scarce employees in order to survive and compete.
OECD member states may wish to consider fully implementing the recommendations of the
OECD Jobs Study before imposing training requirements on corporations. Implementing these
recommendations has been demonstrated to reduce structural unemployment, increase the demand
for labour, and create the conditions under which companies voluntarily improve the labour
supply. The current Guidelines language on training sufficiently covers that issue.
“Employability,” while a goal that many employees strive for and employers support, is a concept
too difficult to define and quantify to be usefully incorporated into the Guidelines.

The company presentations demonstrated that global corporations adhere to the highest standards
in this regard. The ILO Tripartite Declaration of 1977 not only addresses these issues, but also
deals extensively with health and safety.

The OECD should not duplicate ILO efforts and expertise in these areas.

*partie=titre Human Rights

Traditionally understood, human rights are the responsibility of state-to-state relations. It is far
from clear what role business could play, for example, in guaranteeing nationality or asylum, as
called for by the UN Declaration on Human Rights. Again here, references to human rights texts
may result in an inappropriate shift of governmental responsibility and accountability to
companies, creating unclear priorities and potentially conflicting responsibilities (N.B. it is
inappropriate for the Guidelines to cause conflicting requirements on companies4). Therefore,
businesses advise a cautious approach to textual changes that might simplistically call for
multinational companies to protect “human rights.”

*partie=titre Privacy

Personal privacy is dealt with in vastly different ways throughout the OECD area. Reference to
privacy in the Guidelines would therefore be open to widely differing interpretations in different
OECD countries. BIAC’s ELSA Committee believes that the OECD Guidelines on Privacy (1981)
adequately cover this issue and that they do not belong in the MNE Guidelines.

*{Conclusion}

The BIAC ELSA Committee has determined that the current chapter on Employment and
Industrial Relations in the Guidelines provides the type of guidance that companies find useful.

We encourage the OECD Review to have as its goal that the Guidelines should remain an
operational text that reflects and promotes good practice by companies, in a simple and easily
accessible format.

*partie=titre GUIDELINES PROCEDURE

*partie=titre Jurisdiction and Extraterritoriality

The OECD is currently grappling with the issue of the Guidelines’ territorial scope.

In the case of the issues with extraterritorial effect in the chapter on Employment and Industrial
Relations, business participants at the meeting of 10 March consistently referred to the ILO’s role.
The ILO was described as institutionally better suited to resolve the issues raised through the
means of negotiation with all relevant countries participating. Participants argued that the
expertise and audience for developing global instruments resides at the ILO. The ILO Tripartite
Declaration is recommended to multinational companies operating in 174 member states, as well
as the governments and trade unions of those states. In contrast to the Guidelines, it has a welldefined
interpretation procedure. Furthermore, the 1998 Declaration already requires that the ILO
member states implement the four employment principles contained therein.

BIAC has previously raised the point (in its September 1998 paper) that if the scope of the
application of the Guidelines is to be clarified, it may be useful to explore the Guidelines’
application to domestic companies, as “universal” principles, and to emphasise the National
4 The original package of instruments that included the Guidelines, also included the instrument on Conflicting
Requirements that calls on Member countries “to avoid or minimise conflicting requirements imposed on multinational
enterprises by governments of different countries.”
Treatment principle. To effectively extend the Guidelines’ scope to operations outside the OECDarea,
the associated instruments (e.g. on National Treatment and Conflicting Requirements) should
apply, and implementation mechanisms (i.e. National Contact Points) should operate.

Issues regarding scope will be developed in future BIAC statements.

*partie=titre NAFTA

Reference has also been made to the North American Agreement on Labour Co-operation,
commonly called the NAFTA Labor Side Agreement. The primary goal of this unique agreement
is to assure effective enforcement of each country’s own labour laws and emphasises a cooperative
approach towards achieving that goal. Only for 3 specific principles – child labour,
minimum wage, and health and safety – does the agreement allow, after a series of consultations,
fact-finding and arbitration, for monetary fines and tariff increases to WTO levels.

*partie=titre National Contact Points

The efficacy of the National Contact Points (“NCPs”) presently varies from country to country.
BIAC believes that the NCPs should act in accordance with the original intent of the Guidelines
and the 1991 Decision of the Council . For example, they should be fully familiar with the entire
content of the Guidelines and should serve as an information clearinghouse.

It may be important to allow each country to design the NCP to suit its national conditions.

*partie=titre Anonymity

BIAC most strongly opposes the proposal that companies should be named in clarification
proceedings—which are not judicial—because of the possibility of injustice and prejudice to a
company named. The possibility of disclosure of the identity of a party would fetter the free and
effective communication of information to the NCP because of the need to protect the ability to
eventually defend legal rights.

*partie=titre The Supply Chain

The Guidelines should not be used to impose from-above responsibility (potentially implying legal
liability) for the actions of suppliers, contractors, and subcontractors. A global company is
involved in a web of suppliers and contractors numbering in the thousands. In many cases, it
remains unrealistic to demand that such a company monitor its various contractors and suppliers.

It is important to stress that international companies have effectively discouraged unethical
practices by implementing exemplary ones. Therefore, while the Guidelines should name good
practices as principles for all companies to meet, they must also allow for “best practices” to
develop from the ground up—without naming them or requiring them. Especially if they are to be
considered universal principles, the Guidelines must be capable of being applied to all companies,
including some of smaller size.

*{CONCLUSION}

International businesses emphasise that the Guidelines must remain voluntary, simple, and easily
put into practice. They should allow companies the flexibility to innovate and to create good and
best practices. Not every company’s practice will necessarily be identical throughout its global
operations. International companies do, however, maintain high standards throughout, even while
they align their operations to local laws, customs, and culture. Their investment does bring a range
of benefits, from employment growth to skills transfers.

The OECD Guidelines have played an important role in promoting and reflecting these practices
and benefits. BIAC believes that they can continue to play that role into the next century, and that
the consensus of support behind them is critical to their success. We appreciate that the OECD has
requested the input of the business community at each stage of the present review. BIAC is
prepared to offer its assistance to support the OECD’s work, and will be happy to make further
contributions to the discussion.